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Douglas Hayes
Laurel, MD
currently: Job hunting
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Work history
Publishing Systems Analyst
tags:
publishing
• support
• analyst
• training
• applications
How would you describe your time at USA TODAY?
- Analyzed, designed, and implemented publishing systems with concentration on CCI Europe NewsDesk software, Oracle database servers, Citrix MetaFrame servers, Windows NT-, 2000-, and XP-based personal computers, AIX-based IBM RS/6000 UNIX systems, and miscellaneous pre-press and publishing equipment.
- Problem analysis and resolution of hardware and software issues, programmed and configured modifications for projects, quality assurance testing, and documentation of processes and procedures.
- Performed Project Management, Project Coordination, and Team Leadership as assigned.... 
Applications Training and Support Specialist
tags:
training
• support
• applications
• publishing
How would you describe your time at Compatible Systems Engineering?
- Provided software support and training on PC networks for Adweek magazine, Medical Economics magazines, PC Magazine, Kiplingers Personal Finance Magazine, The Kiplinger Washington Letter, and Washingtonian magazine.
- Established and performed quality assurance testing for software applications.
- Provided support and troubleshooting of PC hardware, such as memory, hard drives, floppy drives, CD-ROMs, sound boards, tape backups, modems, and network cards....
Atex
September 1984 to October 1990
Systems Support Engineer
tags:
engineer
• analyst
• publishing
• systems
• support
How would you describe your time at Atex?
- Provided pre-sales support and training on the use and capabilities of the Atex publishing system.
- Conducted on-site installation and final acceptance testing along with post-installation support involving application/operations-related problems.
- Coordinated resolution of technical issues and software discrepancies.
- Worked with customer specifications to build customized software operating systems....
Education
Journalism
How would you describe your time at university of maryland univ...?
My time at the University of Maryland University College was VERY educational! I graduated in December 1978 with a BA in Journalism and a minor in English. (all of my computer skills were acquired OTJ).
Douglas's Network
 = agreed to be a reference for this person
freelance writer,
D Magazine
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Advertising Accou...,
Variety
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Sr. Online Traffi...,
Variety
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President,
Kodron Productions
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Freelance Writer,
WWW.LOUISVILLE.COM
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Graphic Design,
Academy of Art Un...
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Advisory Board,
www.TelePathDVD.com
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