Darlene's Answer

#1 The best thing I love about where I work is that when clients are not co-opperative, I am call to intervene and 95% of the time I get the client to do what they need to do.#2 The Dr's, nurse's tell me how important my opinon is to the team. #3 My clients get angry at me when I prompt them to do things that they can do for themselfs,but always thank me in the end,because the feel good about what they've done all by their selfs.